Omnichannel Project & Operations Manager, South Asia
- Singapore
- Permanent
- Full-time
- Prior working experience in project management or digital / retail operations, or experience in omnichannel projects across diverse markets.
- Deep understanding on e-commerce operations or platform management, including payments, fraud management, logistics and delivery processes.
- Experience with analytics tools (e.g. Power BI, Google Analytics) to derive actionable insights that enhances customer experiences.
- Strong problem-solving skills with the ability to manage operational incidents and continuously improve processes.
- Analytical and detail oriented with a global view/mindset.
- Excellent communication skills with ability to collaborate with cross-functional teams with different objectives and culture.
- Highly agile with the ability in dealing with ambiguity and stress; able to work within tight deadlines.
- A pronounced can-do attitude, complemented by the capability to multi-task, the ability to prioritize tasks and the flexibility to handle changing requirements in a fast-paced, dynamic environment.
- Knowledge of Salesforce is a plus.