Call Centre Executive

Geylang, Singapore
$2,000-2,800 per month
Permanent
Full-time

2 months ago

Established since 1996, our unwavering mission is to empower individuals to fulfil their career aspirations while supporting our clients in achieving their business objectives through strategic talent acquisition. By connecting the right people with the right opportunities, we believe that we can help individuals and businesses to reach their full potential.In today’s highly competitive recruitment landscape and scarcity of highly qualified candidates, finding the right job or the right talent can be challenging and time-consuming. By leveraging our expertise and resources, we aim to be a trusted partner and advisor to both our clients and candidates.At Recruit Express, we take pride in our values of integrity and professionalism. These values guide all of our actions, and we are committed to delivering excellent services in all aspects of our work.Job DescriptionCall Centre Executive (13/hr) #ESSCall CentreA Call Centre Representative is responsible for handling inbound or outbound customer calls. Their main duties include responding to inquiries, providing information, resolving complaints, processing orders, and maintaining customer satisfaction. They must have excellent communication skills, be able to work in a fast-paced environment, and use computer systems to log and track interactions.Key Responsibilities:Answer incoming calls and respond to customer queries.Make outbound calls to follow up or conduct surveys (if applicable).Resolve customer issues efficiently and professionally.Update customer records and input data accurately.Meet performance targets and quality standards.Application InstructionsInterested candidates, please email your resume toShermaine Soo Yi Ning
CEI Reg R1877837
Recruit Express Pte Ltd
EA License No; 99C4599We regret that only shortlisted candidates will be contacted

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