Call Centre Agent

Certis Group

  • Bedok, Singapore
  • Permanent
  • Part-time
  • 1 day ago
Job Description🌟 Join Our Team as a Customer Support & ChatBot Specialist! 🌟We are looking for motivated individuals to deliver excellent customer support and manage our innovative ChatBot services. If you enjoy problem-solving and have experience in customer service, we would love to hear from you!📌 Key InformationLocation: BedokWorking Hours: 8am to 8pm * Working Days: Minimally 4 days per week (incl of weekends)Salary: $15 per hour💼 Job ResponsibilitiesHandle inbound calls and respond to customer inquiries in a timely and professional manner.Provide first-level assistance as part of the helpline support team.Record and document customer interactions, comments, and feedback.Support the operation and management of the ChatBot system.✅ RequirementsMinimum NITEC qualification.Prior call centre experience required.Able to work on weekends and public holidays.Proficient in basic computer applications.Candidates with experience in law enforcement, legal, or investigation-related roles will have an advantage.Only shortlisted applicants will be notified.By submitting your application, you consent to the handling of your personal data in accordance with the

Certis Group

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