Call Centre Officer (3-6 months)

Geylang, Singapore
$13 per hour
Permanent
Full-time

2 months ago

Established since 1996, our unwavering mission is to empower individuals to fulfil their career aspirations while supporting our clients in achieving their business objectives through strategic talent acquisition. By connecting the right people with the right opportunities, we believe that we can help individuals and businesses to reach their full potential.Job Description$13/hour Call Centre Officer (3-6 months) #ESYJob scope:

Handle inbound enquiries via phone from the public on social service-related matters
Provide accurate information, assistance, and guidance in a professional and empathetic manner
Escalate complex or sensitive cases to relevant departments when necessary
Ensure timely and proper documentation of all call interactions
Adhere to call centre scripts, standard operating procedures, and quality standards

Anna See Sing Yee(Outsourcing Team)Recruit Express Pte LtdEA License No: 99C4599We regret that only shortlisted candidates will be contactedApplication InstructionsInterested candidates, please email your resume toKindly note that only shortlisted candidates will be notified.

InternSG

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