
Salesforce Effectiveness Manager, SEA
- Singapore
- Permanent
- Full-time
- Drive consistent account level potential assessment, and collaborate with country teams on segmentation and targeting
- Standardise in-market sales target setting approach to connect trade sales, FDS and IMS
- Develop the approach and work with country teams to drive optimisation / best practice in territory deployment for optimal coverage
- Work with HR total rewards team to define SEA SIP policy. Partner with country teams/ ComEx Analysts to drive optimization and best practice, while ensuring transparency, tracking rigor and accurate reporting.
- Serve as the CoE for SFE management and provide guidance to country ComEx specialists who are the key work partners.
- Evaluate sales teams performance metrics to identify opportunities for optimization and drive enhanced sales outcomes.
- Develop a territory management best practice playbook, incorporating country protocols for territory mapping and account prioritization.
- Facilitate workshops on territory mapping best practices, using real-time IMS/TS data to drive practical application and alignment across sales teams.
- Streamline and enhance country sales incentive reporting process, in partnership with region HR, ComEx and ComOps teams.
- Lead BD Way of Selling and ensure comprehensive training implementation for sales teams, ensuring adoption across SEA markets.
- Conduct field visits to provide hands-on coaching and assess sales team performance in SEA markets.
- Analyze IMS/TS data (e.g., revenue, TS volume, distributor performance, account penetration) in partnership with Commercial Operations and the Commercial Excellence Analyst to deliver actionable insights.
- Identify and resolve sales inefficiencies (e.g., territory overlaps, distributor underperformance) through targeted, data-driven solutions.
- Use sales funnel insights from the Commercial Excellence Manager to refine territory, incentive, and distributor strategies, ensuring alignment with pipeline health.
- Monitor competitor sales strategies and trends to inform territory and incentive plans, maintaining a competitive edge.
- Collaborate with Sales, Finance, Commercial Operations, and the Commercial Excellence region/country teams to align territory plans, segmentation strategies, and incentives with revenue objectives.
- Contribute sales effectiveness best practices to regional/country meetings, fostering cross-market collaboration.
- Engage with country business and sales leaders to ensure consistent execution of territory and incentive strategies across SEA markets.
- Partner with the SEA Commercial Excellence Manager and Country ComEx Analysts to integrate funnel insights into sales execution plans, enhancing overall commercial performance.
- Ad-hoc tasks or projects as assigned
- Sales productivity, account level potential visibility and GTM plan readiness, IMS target achievement and SIP payout (e.g. % of sales IMS target achievement
- Bachelor’s degree in Business Administration, Sales Management, Engineering, Data Analytics, or related field; Master’s degree preferred.
- 8-10 years in MedTech/Pharmaceutical industry, with 5+ years in sales operations or sales force effectiveness, including territory mapping.
- Advanced expertise in territory planning, incentive design, and IMS/TS analytics using SAP/SFDC/PowerBI platforms.
- Proficient in Microsoft Office (Advanced Excel required) for data analysis and reporting.
- Exceptional English communication skills (oral/written) for delivering training, coaching, and presenting to senior leadership.
- Results-oriented with strong organizational, analytical, and cross-functional collaboration skills.
- Proven ability to collaborate with cross-functional teams.