
HR Operations Specialist - ASEAN & ANZ
- Central Region, Singapore
- Permanent
- Full-time
- Responsible for the successful execution of one or more HR process(s)
- Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s)
- Drive increased productivity and compliance through identifying opportunities for process improvements, standardization, and simplification within assigned area (s)
- Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, People Leaders, and HR partners
- Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and GE HealthCare policy requirements
- Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication
- Continuously build and share area of expertise; keep current with internal and external updates and changes
- Participate in internal and external HR Operations audits
- Develop a strong working relationship with the GE HealthCare HR, People Leader and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues
- Preparation of year-end reporting & associated statistics
- Provide ad-hoc operational support for assigned process
- Bachelor’s degree from an accredited university or college in related area
- Prior professional work experience within HR Operations and/or Service-oriented environment. Ideally within a multinational organization
- To be successful in this role, you will need to have the ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency
- Solid interpersonal skills: ability to work effectively in a team-based environment
- Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
- Proficiency in HR systems (ex. Workday) and technologies
- Ability to quickly embrace new technologies
- Supportive team player with a drive to create a positive work environment
- Applies solid judgment ensuring integrity, compliance, & confidentiality
- Passion for continuous process improvement and simplification
- Strong analytical and problem-solving skills with proven ability to organize and analyze data
- Ability to work in a fast-paced environment, prioritize multiple tasks and meet deadlines
- Self-starter who can manage multiple tasks simultaneously with minimal supervision
- Comfortable delivering against quantitative and qualitative performance metrics
- Proficient in the use of Microsoft applications: Outlook, Excel, Word, and PowerPoint