STATEMENT OF PURPOSEThe Assistant/Manager will support the Assistant Director/Deputy Director to provide essential administrative support for the effective functioning of the NHG Clinical Board Office (NCBO). This unit supports Group Chairman Medical Board Clinical (GCMB) and the NHG Clinical Board (NCB) to develop a system of group clinical governance. Key responsibilities include secretariat support for the NHG Clinical Board and its commissioned platforms where needed, preparation of administrative documents and presentations, and involvement in clinical service development projects to enhance coordination across NHG institutions.The role requires collaboration with clinical leaders and medical affairs departments to follow up on strategic initiatives from MOH and NHG management meetings with the aim to achieve the Key Results Areas (KRAs) set out under the NCB. The SE/AM will also support GCMB in the collaboration with Group Quality on clinical quality and patient safety matters, coordinates with clinical and professional groups for manpower planning and development to build capacity/capability as well as with Group Research and Education whenever there is a link to clinical services.MAJOR DUTIES AND RESPONSIBILITIESProject Management (50%) * Plan, budget, oversee & manage the implementation and documentation all aspects of project(s) with stakeholders to ensure that project(s) progresses according to the defined scope on time and within budget.
Define and communicate project objectives that are clear, useful and attainable
Catalyse project(s) development by contributing information and recommendations to realise strategic objectives
Plan and carry out sensing research and customer surveys to establish issues and their causes
Manage project to reduce the risk of overall failure, maximizes benefits and minimizes cost.
Identify potential issues and provide assistance to resolve them in a timely manner
Conduct project review after implementation
Secretariat Support (35%) * Co-ordinate meetings, take/review notes of meeting, collate information for dissemination
Prepare presentation material for meetings
Facilitate discussions during meetings
Follow up and conclude matters arising from the meetings
Prepare approval papers with support from institutions
General (15%)1. Participate in other related NHG or national level working groups or projects2. Perform any other duties as assigned by the Reporting Officer3. Involve in work place improvement projects/ activities as and when requiredJOB REQUIREMENTS
EDUCATION/TRAINING/EXPERIENCE
Bachelor's degree with minimum 6 years of relevant experience, preferably in a healthcare setting
In-depth appreciation of the ecosystem and challenges in the public healthcare sector
Knowledge in data analysis will be an advantage
Good writing skills
Proficiency in Microsoft Office tools (e.g. Microsoft Excel, Microsoft Word, Microsoft PowerPoint)
PERSONAL ATTRIBUTES
Excellent analytical and critical thinking skills
Excellent engagement and communication skills with the ability to influence relevant stakeholders
