
Senior Business Analyst - SG
- Singapore
- Contract
- Full-time
- Participate in software development project, with a strong focus on analyzing and managing Change Requests (CRs).
- Collaborate with UI/UX designer to create/enhance User Interfaces (UIs).
- Review and understand existing business processes and applications to assess the impact of requirements and change requests.
- Conduct requirement gathering sessions and workshops (using traditional and/or Design Thinking approaches) to elicit, clarify, and validate requirements from stakeholders.
- Analyze workshop outputs and stakeholder inputs to identify gaps, challenges, and potential solutions.
- Translate business requirements into user stories, product backlog items, and test scenarios, ensuring traceability to test cases.
- Collaborate with development and QA teams to ensure accurate transfer of requirements and alignment during implementation.
- Support functional testing, regression testing, and coordinate User Acceptance Testing (UAT) with clients.
- Participate in the validation and verification of deliverables to ensure solutions meet business needs.
- Bachelor's Degree in Computer Science or any IT equivalent
- Minimum 5 years of experience in software development projects with direct involvement in managing Change Requests or requirements management.
- Proficient in Jira tool and process flow creation tool such as, Miro or similar.
- Familiarity with Agile Scrum framework as this is closely adhered to in our environment (sprint planning, daily scrum, sprint review, sprint retrospective and product backlog refinement).
- Good stakeholder engagement and facilitation skills
- Excellent written and verbal communication skills; Ability to present and explain technical aspects and benefits of business requirements in a clear and convincing manner to business users/sponsors.
- Experience in facilitating design thinking workshops will be an advantage
- Proficient in developing GUI prototypes using prototyping tools such as Figma, Adobe XD, will be an advantage.
- Comfortable in engaging clients directly and have a customer service mindset.
- New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
- Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.