TikTok LIVE - Content Quality Assurance Specialist (Bahasa Indonesia Speaking)

TikTok

  • Singapore
  • Permanent
  • Full-time
  • 2 months ago
The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides an objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries.The LIVE Traffic & Ecosystem team seeks a sharp Content Quality Assurance Specialist, covering the Indonesia community market to help create a better space for content creators and users. You will review TikTok Live's content and enforce policy decisions related to content. You will be on the front lines, handling sensitive, complex user-facing issues to protect the platform and keep users safe. The successful applicant will come with a track record of communicating effectively and working with employees and leadership at all levels of the organization to assist in meeting business unit goals and objectives.Detailed responsibilities:
1. Responsible for monitoring international LIVE content quality to ensure first-class moderated content & Quality assurance.
2. Thorough data analysis, summarise and feedback problems & handle necessary escalation and form a quality inspection report.
3. Work closely with other departments to respond immediately to suitable operation needs.
4. Participate in developing quality inspection standards and continuously optimise the process and system platform.Qualifications:Minimum Qualifications:
1. Bachelor's degree or above, comes with a relevant experience in content moderation / trust & safety / content quality assurance.
2. Proficiency in Bahasa Indonesia language is required, due to need to review content and liaising with Bahasa Indonesia speaking customers.
3. Highly sensitive to social news;Preferred Qualifications:
1. Familiar with office software such as Excel, Word, etc. With data processing experience and other data analysis capabilities are preferred;
2. Good communication skills, able to abstract problems and find solutions proactively.
3. Working experience within social media/ technology/ BPO organisation preferred

TikTok