Senior/Commercial Manager

Singtel

  • Singapore
  • Permanent
  • Full-time
  • 21 days ago
Singapore, SingaporeCompany: Singtel GroupNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC regionAs a Senior Commercial Manager/Senior Contract Manager, your primary role is to provide commercial management support to assist the businesses and project teams in adhering to and complying with contracts; managing contractual risk exposure on assigned projects; maintaining and strengthening the Company's relationships with clients and partners; and protecting the Company's revenue and marginsWhat will you doCommercial Support and Contract Management
  • Provide Commercial Management support for large, complex, and high-risk projects and opportunities during pre- and post-sales stages, including those exceeding SGD 10 million in total contract value.
  • Draft, review, and negotiate key project documents such as statements of work, change orders, and variation agreements.
  • Support project teams in client and subcontractor meetings on contractual matters and act as an escalation point for project-related issues.
  • Strategize with company executives before client negotiations and support project teams during negotiations to represent the company's interests.
  • Monitor contract fulfilment and ensure project budgets, payment terms, and margins are maintained.
  • Stay informed of relevant developments affecting the company, clients, and industries, and integrate insights into company practices
Risk Management and Compliance
  • Proactively identify contractual risks, issues, and potential disputes, and propose effective and value-added solutions to project teams.
  • Counsel senior executives on risk management based on contract analysis and opportunity scope review.
  • Evaluate and implement commercial management tools to improve efficiency in areas such as Contract Awareness, Risk Management, Change Control, Deliverables Management, Issues Management, Disputes Management, Subcontract Management, Intellectual Property Management, Contract Communications Management, and Contract Documentation Management.
  • Ensure compliance with contractual obligations and escalate risks or critical delivery issues to appropriate stakeholders
Capability Building and Collaboration
  • Develop and maintain commercial policies, templates, toolkits, and processes to support project delivery.
  • Conduct training for project teams on commercial and risk management practices.
  • Foster strong collaboration between Commercial Management and project teams.
  • Support cross-functional and departmental initiatives aligned with company objectives
The ideal candidate should possess:
  • Minimum 8 years in contract management within the IT or related industries.
  • Legal knowledge is an added advantage
  • Demonstrated business and commercial acumen with a proven ability to drive successful outcomes.
  • Proven experience in engaging and managing relationships with senior stakeholders.
  • Strong executive presence with the ability to influence and engage senior stakeholders.
  • Excellent negotiation, problem-solving, and judgment skills.
  • Effective time management, prioritization, and organizational abilities.
  • Capable of handling high workloads while maintaining attention to detail.
  • Analytical thinker with a proactive, resourceful, and self-starting mindset.
  • Responsive, reliable, and committed to follow-through.
  • Proven ability to work independently and collaboratively within teams.
  • Professional conduct and strong interpersonal skills.
  • Exceptional written and verbal communication abilities
  • (Good to have) Experience handling complex projects, issues, challenging clients.
  • (Good to have) Experience working with project teams on large and complex IT contracts.
  • (Good to have) Exposure to multi-party IT projects involving three or more stakeholders.
  • (Good to have) Understanding of basic principles in Finance, Accounting, Marketing, and Commercial Management.
  • (Good to have) Familiarity with project management methodologies, particularly for IT-related projects.
  • Law degree and/or significant contract management experience.
We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our futureTogether, we make the extraordinary happenLearn more about us at ncs.co and visit our LinkedIn career site.

Singtel