8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.Learn more on our company website at follow our pages on , , and .At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business, building technology that enables global connections through real-time communications capabilities including SMS, RCS, WhatsApp, Viber, voice and video calls using APIs and Web apps. With 8x8 CPaaS, organizations globally unify omnichannel customer communications to enhance customer experience.We seek an experienced Engineering Manager with strong technical and people management skills to lead a high-performance team of 5+ software engineers in developing scalable, high-performance .NET applications, focusing on enhancing functionality, quality, and performance of our globally distributed Messaging platform.Reporting to the VP of Engineering, this Singapore-based role requires hands-on leadership, deep expertise in .NET Core, REST APIs, multithreading, and proven ability in coaching teams toward engineering excellence. Your previous experience as a developer and architect will be critical in establishing and maintaining high technical standards.ResponsibilitiesExpand our CPaaS Global Messaging platform (SMS, WhatsApp, RCS, Viber, etc.)Lead, mentor, and develop a strong software engineering team, promoting collaboration, innovation, and growth.Drive delivery of new scalable, resilient, geo-distributed REST APIs and backend services.Ensure timely feature delivery aligned with the product roadmap.Set and maintain high design and coding standards; actively participate in design and code reviews.Engage in architecture discussions and technical direction.Manage resource planning and workload balancing.Foster a positive, high-performing team culture aligned with company values.Desired tech skills and experience8+ years in software development building scalable servicesDeep expertise in .NET Core, C#, and multithreadingSkilled in system architecture, scalable software designKnowledge of design patterns, object-oriented programmingAsync processing and caching strategies (distributed, in-memory, etc.)Familiarity with RabbitMQ, Kafka, or similarProficient in T-SQLAgile methodology experienceExperience with Containers and Kubernetes is advantageousQualificationsBachelor’s/Master’s Degree in Computer Science or related fieldFluent written and verbal EnglishPersonal TraitsStrong communicator and team playerMethodical, logical, analytical problem solverPassionate, creative, self-drivenWork on own initiative in a dynamic and fast-paced business environmentJoin us today and be part of a dynamic team that is shaping the future of messaging platforms!#LI-JL18x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.For 8x8 jobs located in the US: 8x8 participates in the .View the in English and Español.View the in English and Español.We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)Our Job Applicant Privacy Notice can be found .
