What the role is:You oversee the development and delivery of integrated workplace services across various MINDEF/SAF locations, enhancing employee experience through innovative workplace solutions.What you will be working on:- Manage work-near-home facilities - Support senior management offices - Oversee workplace services and amenities - Establish and implement workplace experience initiatives through data-driven strategies and stakeholder management - Strategise, develop and manage the communications and engagement activities - Coordinate employee concierge services Challenge(s) - Being innovative, agile and challenge the status quo to drive initiatives and continuous improvements for enhanced employee experience - Being analytical and leveraging big data for insights of user behaviours and processes so as to perform predictive analytics and forecast future trends for new initiatives/improvementsWhat we are looking for:- At least 5 years of experience in frontline, customer or relationship management to push boundary in process change and service improvements - Stakeholder and project management skills - Data analytics skills - Innovation mindset (Applicants with no experience may apply.) Appointment will be commensurate with your experience. Only shortlisted candidates will be notified.About MINDEF:The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor. The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF's mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.
