
Deal Desk Manager
- Singapore
- Permanent
- Full-time
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Who We AreWe take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.Job DescriptionYour CareerWe are looking for a highly motivated, results oriented Deal Desk Manager to join our JAPAC organization. The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers and increase the effectiveness and productivity of our sales teams. The right person for this job has a team player approach, the ability to work across departments with disparate needs, excels at problem solving through critical analysis, and is challenged by process review and continuous improvement.Your Impact
- Provide Senior Leadership with financial data and relevant reports on requested deals, confirm commercial terms and conditions, as well as operational requirements of risk/reward profile for opportunities
- Be a sales partner to internal organizations to understand contract requirements, structure, business terms and identify potential risks and/or opportunities that can affect deal economics
- Be a trusted Partner with the field sales organization to drive deal closure
- Key resource reviewing and approving all non-standard and program pricing requests. Review will include financial analysis for gross margin, discounts and non-standard term requests
- Become an expert on the configuration and quoting tool, reviewing and enforcing revenue recognition compliance for all quoting
- Work with cross-functional stakeholders for decision support deal solutions
- Collaborate with impacted parties to generate acceptable documents to facilitate deal closure
- Ensure required approvals, such as discounts and contractual terms, are obtained and clearly documented
- Ensure that all transactions adhere to internal revenue recognition policies and operational guidelines
- Support projects that drive automated solutions that create an exceptional customer experience for Sales, Deals Desk, Revenue, Finance and Legal
- Evaluate current processes and offer recommendations for areas of improvement
- 7+ years experience working in a tech environment (in a Sales Operations or Financial role)
- Intermediate/Advanced skills with SalesForce.com and MS-Excel or Google Sheets is highly recommended
- Demonstrated capability to build strong working relationships with internal business units
- Ability to work independently and able to prioritize in a fast-paced environment with multiple, changing objectives
- Experience with data and financial analysis, ability to interpret data and make recommendations
- Experience working with Salesforce and its quoting systems (CPQ & Steelbrick) a plus
- Strong verbal, written and interpersonal communication skills, including experience creating presentations for senior leaders