Deal Desk Advisor / Sales support

Singapore
Permanent
Full-time

21 days ago

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 600 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.What you'll doWe are seeking an experienced Deal Desk Advisor / Sales Support to join our Revenue Operations team, with a primary focus on supporting and enabling our APAC sales team. This role is critical in strengthening our coverage and responsiveness in the region, ensuring local sales teams receive timely, expert guidance on complex deal structuring, contract reviews, and order booking processes.As our APAC market grows-particularly with a rising number of high-value, strategic accounts-this role will serve as a trusted partner to the local sales team, helping navigate commercial, contractual, and operational considerations to close deals efficiently while safeguarding company interests. Operating in a fast-paced environment, this role demands exceptional learning agility, resilience under pressure, and the ability to think quickly and adapt to changes. The work you do will impact the way, quality and speed at which deals are being closed and will contribute to the overall success of the business.Key responsibilities:

Serve as the APAC point of contact for deal desk and contract-related matters, ensuring regional nuances are addressed while maintaining global policy alignment. Support strategic accounts in the region by anticipating challenges and proposing commercially sound solutions
Act as a key advisor on deal booking in our internal system, ensuring alignment with commercial strategy, pricing guidelines, and approval policies. Develop and maintain reports and analytics to support deal oversight and to proactively identify discrepancies, drive corrections, and ensure data integrity for downstream process.
Review and approve sales contracts to ensure accuracy and compliance, aiming at timely turnaround without compromising on quality. Coordinate with Legal, Finance and Product team to address unique contract requirements, risk considerations and approvals.
Facilitate in streamlining and automating the process for non-standard deal policies and approval workflow.
Provide general assistance on common CRM(Salesforce) questions and basic troubleshooting.

This is a good opportunity for someone who would like to progress into a career in revenue operations, or for someone who wants to get to know the market, companies and sales process in a SaaS technology company.Requirements:

4+ year's experience working in deal desk / contract administration / sales / commercial operation or related role within a SaaS or technology company, with a proven track record of handling complex, high-value transactions.
Bachelor's Degree in Business, Finance, or related field
Strong understanding of sales processes, contract management.
Excellent analytical and problem-solving skills with the ability to balance commercial and compliance considerations.
Skilled communicator with the ability to influence stakeholders across multiple functions
Team player with good interpersonal and communication skills. Ability to work collaboratively with cross-functional teams
Work in a fast-pace environment and will demand exceptional learning agility, resilience under pressure and ability to think fast & adapt to changes
Attention to detail and a high level of accuracy
Fluent in English
Experience in a CRM system (i.e. Salesforce) is a must
Good knowledge of Excel/Google Sheets advanced formulas (e.g. Lookup) is desireable

We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us?We make things happenWe act decisively and with purpose, going the extra mile.We build togetherWe foster relationships and develop creative solutions to address market challenges.We are here to helpWe are accessible and supportive to colleagues and clients with a friendly approach.Our People PledgeDon't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.By applying, I confirm that I have read and accept the

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