Customer Service Officer (Call Centre) cum Admin
- Singapore
- Permanent
- Full-time
- To attend to queries and feedback via emails, calls and Company's feedback channels from internal and external stakeholders, including the general public.
- To liaise with relevant internal and external stakeholders on workflows and processes improvement.
- To handle day-to-day operational matters, e.g. processing claims, updating of system data and etc.
- To maintain and update documents, process manuals, reports and records.
- To assist in testing of the Company's Acquirer system.
- Taking on ad-hoc projects and other duties as and when assigned.
- Holds Driving license: Class 3A / 3
- Diploma holder and above
- Working hours: Monday to Thursday: 8.30am to 6.00pm; Friday: 8.30am to 5.30pm
- Venue: Chai Chee Street
- 12 months contract