Senior Executive/Assistant Manager, Admissions and Financial Aid

• Assist in running the operations of Admissions work; spanning across admissions processes, systems and applicant journey, thereby contributing to meeting admission objectives and targets.
• Assist in developing and implementing marketing strategies and materials to attract suitable, quality students to SIT.
• Assist in organising events such as Open House, road shows, information sessions and outreach talks organised by SIT.
• Committed to providing a positive applicant experience, upholding service standards, professionally managing touchpoints and engagement with prospective students and the public, thereby upholding the image of the University and the Division.
• Work closely with Overseas University partners and SIT Directors of Programmes and Programme Leads to achieve enrolment goals.
• Manage specific functional portfolios/projects which contribute to collective goals.
• Support all of the Division's focus areas, including admissions operations, recruitment and outreach, financial assistance and scholarships.

• Degree from a good University or Polytechnic Diploma.
• Minimum 2 to 3 years of work experience, preferably with experience in administrative duties and customer service support in the education sector.
• Good command of spoken and written English.
• Good interpersonal skills required to work with professors, colleagues and students.
• Strong commitment to service delivery.
• Meticulous with strong organisational and administrative skills.
• Able to multi-task, keen to learn, and can work well in a dynamic environment.
• Able to lead in project teams, organise events, and work well in teams.
• Able to work with tight deadlines.
• Able to remain calm under pressure.
• Proficient in Microsoft Office.

• Good communication skills (oral/written/public speaking) and interpersonal skills.
• Good customer service skills (Experience in service quality management will be a plus).
• Strong team player.
• Ability to be a positive influence to others.
• Critical thinking skills.
• Foresight and adaptability to learn/change.
• Resilience and grit.
• Strong operational ability and process-driven capabilities will be an added asset.
• Experience with coordinating production shoots and working with creative agencies will be an added asset.
• Good understanding of social media marketing trends will be an added asset.

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Singapore Institute of Technology