Associate Manager or Manager, Office Experience & Engagement

Klook

  • Singapore
  • Permanent
  • Full-time
  • 1 month ago
About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:Customer FirstPush BoundariesCritical ThinkingBuild for ScaleLess is MoreWin as OneWe never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!What you'll do:
As a Manager, Office Experience & Engagement, you will be the key driver behind building a productive, well-run, and engaging remote workplace experience for our Klookers. This role requires a strategic thinker who can independently manage local office operations, lead engagement initiatives, and optimize the workplace to support business needs.
  • Oversee end-to-end office operations for assigned regions, including vendor management, facility upkeep, and procurement of office supplies and equipment
  • Plan and manage workplace needs, including office space planning, lease term review, and rental negotiations in collaboration with Finance and Legal teams
  • Oversee regional budgeting, payment processing, and inventory control to ensure cost efficiency and operational excellence
  • Implement and continuously improve office policies and SOPs, ensuring compliance, consistency, and scalability
  • Drive employee engagement and wellness programs tailored to local teams, including organizing events and cultural initiatives that reinforce Klook values
  • Provide operational oversight for onboarding and offboarding processes, working closely with HR and IT teams to ensure a seamless experience
  • Support employee business travel arrangements and ensure alignment with company travel policies
  • Identify opportunities for process improvement, automation, or vendor optimization, and lead initiatives to implement them
  • Contribute to regional or global People & Culture projects, bringing local insights to shape broader strategies
What you'll need:
  • Minimum 6 years of experience in office management, workplace operations, employee engagement or a related function
  • Experience in office operations and employee engagement planning
  • Strong financial acumen and familiarity with budget oversight and procurement processes
  • Higher Diploma or above in any discipline
  • Excellent stakeholder management skills, with the ability to engage and influence cross-functional teams across different regions
  • Proactive and solution-oriented, with the ability to work independently and drive results without constant supervision
  • Strategic thinker with a passion for building better workplace experiences and scalable operational practices
  • Collaborative mindset with an entrepreneurial and hands-on attitude
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

Klook