Manager, Employee Relations

Singapore
Permanent
Full-time

17 days ago

Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionManaging cases: Handle employee relations cases end to end, including disciplinary and grievance investigations, and other related matters spanning low to high-risk complexity.Providing advice and guidance: Combine employment law expertise with policy knowledge to identify gaps and recommend improvements; work with legal, HR, and other stakeholders while utilising employee feedback to drive continuous improvementPerformance and negotiated exits: Partner with managers and People Partners to support and manage low-performer cases, facilitate settlement agreements.Developing relationships: Build trust and confidence with both managers and employees, provide support and guidance through formal processes and build strong relationships with other stakeholders (legal/external counsel, Compliance team and people partners)Documentation and Case Management: Maintain high standards of case management, prepare high-quality action plans, letters of communication, and investigation reports.Reporting and Data Driven Actions: Develop dashboards, analyze ER metrics to identify trends, reports insights to leadership, and implements targeted solutions through strategic action plansCoaching and mentoring: Coach managers through relevant procedures and help them develop their capacity to handle ER matters; develop and implement training programs for managers and employees on ER topicsPromoting positive work environment & culture: Contribute to a positive and productive workplace by addressing issues fairly and transparently.Qualifications5+ years of experience in complex employee relations case management roleKnowledge of APAC employment laws - A strong understanding of employment law and best practices in employee relationsStrong communication skills - Excellent written and verbal communication skills to effectively interact with managers, employees, and other stakeholders.Problem solving skills - The ability to identify and resolve complex problems effectively, highly analytical and data driven.Planning & organizational skills - Strong organizational and time management skills to effectively manage the workload.Interpersonal skills - Ability to build relationships, communicate effectively, and work collaboratively with diverse groups of people.A Bachelor's Degree in Human Resources, Business Management or equivalentAdditional InformationWhat We Offer

A dynamic and challenging work environment.
A company committed to developing you personally and professionally.
A great working atmosphere with regular company and team events.
A vibrant and international team committed to diversity and inclusion.
Responsibility from day one in a fast growing and global company.
Other benefits include free food, health and dental insurance, and learning and development opportunities!

Delivery Hero

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