
Mortgage Relations Officer
- Singapore
- Permanent
- Full-time
- Review and evaluate customers’ Housing loans accounts
- Prepare and input customers’ Housing loan conversion for Credit Approval
- Prepare and check customer conversion letter of offers
- Follow-up on conversion post-approval and customers’ letter of offer reworks
- Conduct customers loan redemption interviews
- Outbound tele-calling existing customers for repricing
- Support ad-hoc assignment & administration works
- Minimum with 2 or 3 years relevant working experience
- Good knowledge in Consumer Banking Products, particularly Mortgage Loans Financing
- Strong communication and interpersonal skills with an ability to interact and negotiate with people at all level
- Proficient in Microsoft Office Applications and Data Analysis
- A team player with dedication to provide premium services, quality performance and speed on execution.
- Self driven and resourceful with an ability to work independently