Network Infrastructure Manager

• Manage and configure network infrastructure components, including routers, firewalls, switches, and telecommunication links
• Implement network security measures, including firewall rules, patches, and security hardening
• Perform network upgrades, backups, and disaster recovery operations

• Provide 2nd-level network support, resolving incidents and problems within established SLAs
• Perform problem diagnosis, propose and implement measures to prevent recurrence

• Collaborate with the team to plan, schedule, and release network system changes
• Ensure adherence to change management processes and procedures

• Develop and maintain a comprehensive configuration database/library of IT infrastructure components

• Monitor network capacity, perform planning and optimization
• Conduct performance tuning to ensure optimal network performance

• Develop and implement IT service management processes, aligning with corporate security policies and guidelines

• Provide infrastructure support for projects, ensuring timely delivery
• Manage infrastructure enhancement/upgrade projects, adhering to established project management guidelines

• Develop and maintain technical and process documentation for IT infrastructure

• Degree in Information Technology or related discipline
• Preferably attained CCNA, CCNP, MCSE, CCSA, CCSE

• At least 5 years of hands-on experience in managing network and security equipment
• Supervisory experience, with good written and verbal communication skills
• Proficiency with MS Office tools

• Good interpersonal skills, able to work independently and in a team
• Strong analytical and problem-solving abilities
• Customer-oriented mindset, with a sense of initiative and ability to multi-task

Newbridge Alliance