Key Account Manager
Delivery Hero
- Singapore
- Permanent
- Full-time
- Manage and expand relationships with existing clients and proactively identify further new business opportunities
- Achieve and exceed on weekly and monthly KPIs
- Maintain and grow the revenue and gross profit of each account
- Keep the platform fresh by implementing creative marketing initiatives
- Construct and negotiate commercial offers which meet expectations of foodpanda, business partners and customers
- Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
- Strong knowledge of all aspects of the foodpanda business model and the online food ordering market
- Use and create management reports to assess performance of vendors
- Prepare weekly/monthly financial & performance reports for internal and external review
- 2+ years' experience within an Account Management role preferable
- Proven track record of Account Management or Territory Sales with B2B sales experience, preferably in eCommerce for FMCG brands
- Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer
- Strong relationship builder, has a positive attitude and is a team player
- Highly driven, self-motivated, target oriented, resilient and tenacious
- Customer focused, enjoys working autonomously, hits the ground running and demonstrates a willingness to learn
- Strong analytical skills, makes well judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas
- Has a flexible approach, thrives under pressure and enjoys working in a fast paced environment
- Highly organised and plans and prioritizes work effectively
foodpanda is part of the Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries worldwideWhat's in it for you
- A dynamic and challenging working environment with a steep learning curve
- Responsibility from day one in the leading food delivery company in the world
- The opportunity to be part of a happy, high functioning and smart team
- Periodic fun, engaging company events & team activities
- A company committed to developing you personally and professionally.
- A vibrant and international team with diverse backgrounds from all over the world
- A culture that empowers you to take full ownership of your work and career