Key Account Manager (Luxury Retail)
CXG
- Singapore
- Permanent
- Full-time
- Partnering with luxury and premium brands to help them transform and drive business impact through customer experience.
- Maintaining and nurturing your client portfolio by offering white glove service and added value.
- Collaborating with members of our international teams to design methodologies, develop new solutions and offer expert advice to our clients.
- Managing the entire account including stakeholders, internal departments, budget, and the quality of deliverables.
- Project Management- proposal, execution and delivery of projects.
- Delivering insightful and engaging face-to-face presentations to C-level executives.
- Bachelor's/ Master's Degree in Administration, Business, Management or related field.
- 6-8 years of work experience preferably in retail and / or in a client-facing role (B2B).
- Verbal and written communication skills (persuasive, diplomatic communication skills with experience in presentations and proposal writing).
- Fluent in English (verbal and written).
- Analytical aptitude- ability to examine data to make meaningful inferences and analysis.
- Leadership skills (externally - ability to lead a meeting and internally - ability to take lead on a project).
- Consulting skills- ability to challenge a client brief and to ask meaningful questions.
- Excellent interpersonal skills.
- Time management- ability to manage time and resources effectively in a deadline-driven environment.
- Candidate must be Singaporean or holder of a PR