Product Support Intern
i-PRO APAC Pte Ltd
- Kallang, Singapore
- Training
- Full-time
- Assist in creating and updating product documentation such as user manuals, specification sheets, quick guides, and catalogues using existing resources.
- Ensure accuracy and consistency across all materials for new product launches.
- Support the project management team by tracking development timelines and progress for new products.
- Help maintain project schedules and communicate updates to relevant stakeholders.
- Participate in hands-on testing and evaluation of new products based on established standards and criteria.
- Document findings and provide feedback to the engineering team.
- Collaborate with the marketing team to review and verify the accuracy of online product content.
- Ensure all product information is current and aligned with technical specifications.
- Assist in managing the online support system by tracking and processing support tickets.
- Follow up to ensure timely resolution and proper documentation of issues.
- Oversee demo units, samples, and loan stock inventory.
- Monitor stock movement and maintain accurate records for tracking purposes.
- Perform additional tasks as assigned to support team operations and project needs.
- Currently pursuing a diploma or degree in Engineering, Information technology, Business, or a related field.
- Basic understanding of product development and engineering concepts.
- Familiarity with Microsoft Office (Word, Excel, PowerPoint); experience with documentation tools is a plus.
Kindly note that only shortlisted candidates will be notified.
InternSG