
Business Operation and Case manager
- Singapore
- Permanent
- Full-time
- Invoicing of claims that are related to the case (Medical, Expenses, Wills & Trust, MDA, etc)
- Support on all sales quotations, yield comparison table, preparation of paperwork and administration for all IS
- Handle pre and post servicing by the SCA, IS and insurers
- Maintain and update the shared and Banca folder
- Maintain and ensure all product training modules are up to date
- Update of campaigns
- To develop tracking for the annual reviews of existing policies and preparation of statements, materials for review to be forwarded to clients
- Maintain sales, revenue and pipelines dashboard
- Presentation slides creation and data compilation
- General administration and ad hoc matters
- Ensure the smooth progression of cases from medical booking to inception by working closely with IS and insurer
- Source for and liaise with medical facility in Singapore and offshore for the approval for use by the insurer
- Follow up and negotiate with the insurer to obtain a better offer for the case
- Track and provide update on cases