After-Sales Project Engineer

Central Region, Singapore
$6,000-8,000 per month
Permanent
Full-time

8 days ago
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On behalf of one of its clients in the pharmatical sector, the French Chamber of Commerce is recruiting a Project & Service Engineer.Our client is a leading agency, distributor, and systems integrator in Singapore, representing a select portfolio of overseas principals who design and manufacture high-quality pharmaceutical equipment and consumables.Reporting to the Service Manager, you will play a key role in managing after-sales service projects and providing technical expertise to clients. This position combines project coordination, technical troubleshooting, and client-facing responsibilities to ensure successful project execution and customer satisfaction.Key ResponsibilitiesProject Management :

Lead and deliver small-scale after-sales projects from RFQ through to project closure.

Prepare and manage on-site activities, including scheduling, resources, Method Statements, and Risk Assessments.

Coordinate with clients, partners, and suppliers (both local and overseas) to ensure smooth project execution.

Trigger invoicing and ensure timely project closure.

Technical & Commercial Support

Review and analyze client RFQs/tenders, clarify requirements, and prepare tailored technical offers.

Source and evaluate supplier/principal quotations, conducting comparative technical assessments.

Receive and acknowledge client purchase orders, ensuring accurate documentation.

Service Operations :

Supervise and support Service Engineers and workers on-site.

Conduct advanced troubleshooting, including root cause analysis, testing, and solution implementation.

Liaise with European manufacturers to resolve complex technical issues.

Provide remote technical assistance (phone, WhatsApp, email) to clients as needed.

Reporting & Compliance :

Draft detailed service reports (with illustrations when required) and validate them with clients.

Maintain updated after-sales project documentation, ensuring accessibility and accuracy.

Participate in Site Acceptance Tests (SAT) alongside clients, partners, and suppliers.

RequirementsBachelor’s degree in Mechanical Engineering from a recognized institution.Minimum of 5 years of relevant professional experience.Strong troubleshooting and technical analysis capabilities.Solid knowledge of P&ID, hydraulic and wiring diagrams, and equipment maintenance.Strong project management skills with proven ability to coordinate on-site and office-based activities.Excellent communication and reporting skills, both written and verbal.Strong interpersonal skills with clients, partners, and subcontractors.Meticulous, detail-oriented, and proactive.Analytical thinker, adaptable, and responsive in dynamic environments.Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).Fluent in English; additional languages are a plus.References from previous employers are recommended.

French Chamber Singapore