Manager, Sales Development

Zendesk

Singapore
Permanent
Full-time

19 days ago

Job DescriptionAs a Manager of SDR and BDR (Sales Development Representatives, Business Development Representatives), you will play a critical role in our sales organisation by recruiting, inspiring, training, and leading a team of SDR’s & BDR’s to success. You will have a seat at the table with our ASEAN sales leadership and you will help shape the development of our SDR and BDR program as we grow our ASIA business. We are looking for a leader who wants to further develop their career through continuous professional development, and who are motivated by taking on increased responsibility within Zendesk.You willBe passionate about managing a growing team of incredibly ambitious and diverse sales professionals across the ASEAN regionHire, coach and develop early-in-career sales talentInspire, lead and engage your team to consistently overachieve targetsProvide career development to accelerate career progressionConsistently innovate to keep the team’s processes and methodologies agile and ahead of the marketIdentify and make recommendations for improvement in the areas of process, efficiency and productivityCollaborate and align with Sales, Marketing, Sales Operations and Talent Acquisition to drive the revenue growth and talent pipeline of the businessThrive in a fast paced environmentBe a custodian of Zendesk’s outstanding culture and valueYou have:Track record of building great teams and sales environmentsSales experience, ideally in SaaS focused on Support, Sales or CRMLed teams to deliver 100%+ of quota attainment consistentlyExperience in demand generation and lead flow managementStartup mentality - you move quickly, think strategically, and are motivated to go above and beyondDemonstrable ability to be proactive and creative with sales pipeline developmentDemonstrated ability in working cross-functionally with key partners in customer-facing and non customer facing rolesExcellent presentation, organisation, and listening skillsAnalytical acumen and comfortable identifying growth opportunities using dataProficiency in EnglishWhy ZendeskSeat at the table alongside senior leadership across sales, marketing and operations.Quality leadership team dedicated to you, your development and your success.Flexibility to work between home and office with everything you need to be successful in either location200,000+ customers today, and we are just getting started. You have the opportunity to shape our future and our customer’s.Opportunity to work in a fun, dynamic and exciting environment.Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

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