Assistant Manager (Surgical & Specialised Services)

National University Health System

  • Singapore
  • Permanent
  • Full-time
  • 3 days ago
  • Apply easily
The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.
  • Manage service point operations assigned.
  • Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
  • Responsible for devising innovative services to continually improve service levels and improve patient care.
  • Responsible for achieving volume and financial targets for clinical targets assigned.
  • Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
  • Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff.
  • Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
  • Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
  • Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
  • Actively contribute to campus development workshops and planning.
  • Participate in committees and other tasks as assigned.
Requirements:Degree in any disciplineMinimum 3 years' work experience in healthcare industryHealthcare operational experience will be advantageous although not necessaryAnalytical, quantitative with strong communication skills (written and verbal)Proficient in Microsoft Word / Excel / PowerpointAbility to multi-task and work under tight timelinesGood analytical and organization skillsExcellent communication, problem solving, presentation, negotiation and interpersonal skillIf the role sounds interesting to you, please contact ' ' to understand more on the role. Please indicate the position that you are interested in the subject heading.*Only Singapore Citizens and Singapore Permanent Residents may apply.

National University Health System