[What the role is] GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!Learn more about GovTech at tech.gov.sg.[What you will be working on]As a senior member of the team you will primarily be responsible for planning, specifying and leading the design work for the product or project. You may be tasked with planning and managing the work of more junior designers.As an experienced UX Designer, you willMaintain a strategic outlook on the product/program, ensuring that all deliverables are aligned with the organisational goals and strategyLead efforts in driving strategic design initiatives that drive organisation goals forwardCoordinate and plan discovery work, including user interviews, workshops, surveys, usability testing, and gathering insights to understand user needs and pain pointsLead the work to analyse research findings into actionable insightsLead work to create wireframes, user flows, and prototypes using tools like FigmaLead the work with design teams to create low- and high-fidelity prototypes for testing concepts with real users, gathering feedback to iterate on solutionsDrive the Iterative efforts to improve on designs based on feedback from users, stakeholders, and the design teamPartner with product managers, developers, and marketing teams to ensure that the designs are aligned with business objectives and technical constraintsWe have a vibrant design community in GovTech and as a member of the community, you may also be asked toLead the work on design initiatives to benefit the entire design communityPilot new design initiatives or tools in your workActively seek out new ways and methods to improve your fellow designers’ efficiency, effectiveness and craftActively contribute to learning and sharing sessions between fellow designersBe a member of the community that less experienced designers aspire to beTake steps to improve yourself in a personal and professional capacityActively note areas of improvement and propose changes for the benefit of all designers[What we are looking for]Bachelor’s or Master’s degree in industrial design, human-computer interaction (HCI), graphic design, design research or a related field (or equivalent experience)At least 8 years of experience in UX/UI design, internships, or freelance work.Good with design tools such as Figma, Sketch, Adobe CC, or similarStrategic thinker and a proven ability to drive strategic initiatives in your workProven ability to work collaboratively with cross functional teams.Proven ability to work collaboratively with senior stakeholders and leadershipGood understanding of user research methods and the ability to analyse data to inform design decisions.Familiarity with usability testing and gathering feedback to improve design qualityGood communication and storytelling skills, with the ability to present findings clearly and persuasivelyStrong analytical thinking with attention to detail and ability to handle ambiguityStrong empathy for users and a desire to advocate for their needsDesire to learn, adapt and grow in the UX design fieldWhat We Offer:Collaborative and creative work environmentCompetitive salary and benefits package, including opportunities for professional growth and developmentWork environment that is fully supportive of self improvement and personal/professional developmentGovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.Learn more about life inside GovTech at go.gov.sg/GovTechCareers