
Enterprise Solutions Specialist
- Singapore
- Permanent
- Full-time
- Serve as a primary contact for business stakeholders, partnering to gather requirements and understand business processes.
- Analyze workflows, identify opportunities for improvement, and translate business needs into effective digital solutions.
- Provide advisory guidance and best-practice recommendations on workflow and automation design to maintain user confidence and drive adoption.
- Prepare clear and concise documentation and design walkthroughs to ensure alignment with business stakeholders.
- Deliver business process automation and workflow solutions leveraging platforms such as Mendix, K2, Power Automate, Power Apps and Excel Macro (VBA).
- Build scalable, reusable, and flexible components to support evolving business requirements.
- Integrate digital solutions with SQL Server, SharePoint, ERP systems, and other applications using APIs and data connectors.
- Collaborate with users to prepare test cases, conduct UAT, and resolve issues to ensure smooth deployment.
- Lead solution rollout, including go-live preparation, training, and hyper-care support.
- Follow best practices in version control, source code management, and configuration management to ensure quality and maintainability.
- Provide on-site support for senior IT staff, contributing to workload balance and ensuring operational stability.
- Support core enterprise applications and ensure continuity of operations during high-demand periods or resource transitions.
- Contribute to knowledge sharing and team capability building to strengthen long-term resilience.
- Maintain flexibility in approach to solution design, adapting to changing business needs.
- Stay updated on emerging technologies, automation tools, and AI opportunities, and bring new ideas to the team.
- Support documentation, training, and process improvement initiatives to strengthen long-term team capability.
- Perform other related duties as assigned.
- Bachelor’s degree in Information Technology, Computer Science, or a related field (open to fresh graduates with strong potential).
- Fresh graduates or candidates with 1–2 years of professional experience with programming and IT fundamentals.
- Working knowledge of one or more of the following: Python, SQL, C#, SharePoint, Azure, AWS.
- Proficiency in digital workflow platforms and automation tools, such as Mendix, K2, Power Automate, Power Apps, or enterprise applications (e.g., SAP).
- Excel Macros (VBA) for workflow automation and process streamlining.
- Basic understanding of APIs, integration, and data connectors for connecting systems and applications.
- Ability to understand business processes and translate them into system workflows and digital solutions.
- Strong analytical and problem-solving skills, with attention to detail.
- Ability to prioritize multiple project commitments and manage time effectively.
- Strong interpersonal and communication skills, capable of engaging stakeholders and presenting solutions clearly.
- Customer-focused, with a service-oriented mindset and the ability to think on your feet.
- Enjoys collaborative teamwork and actively contributes to knowledge sharing and team capability building.
- Passionate about emerging IT technologies, automation, and AI opportunities.
- Self-motivated and proactive, continuously exploring new tools, techniques, and solutions to keep pace with evolving business needs.