Business Analyst

• Lead discovery sessions with business stakeholders to identify needs and define business objectives
• Obtain, analyze, and document functional and non-functional requirements
• Translate business requirements into technical specifications for developers

• Analyze existing processes and identify gaps, inefficiencies, or opportunities for automation
• Design future-state processes and help stakeholders visualize improvements
• Drive continuous improvement initiatives aligned with business goals

• Serve as a bridge between business users, IT teams, and vendors
• Communicate effectively with stakeholders at all levels (end-users, department heads, executives)
• Manage expectations and build consensus among cross-functional teams

• Collaborate with developers and technical teams to ensure proposed solutions meet business needs
• Participate in UI/UX discussions, workflow design and wireframes review

• Develop or review test plans, test cases, and UAT scripts
• Coordinate and support User Acceptance Testing (UAT) with business users
• Validate that solutions meet business requirements and are fit for purpose

• Create and maintain detailed documentation (e.g., BRD, FSD, user guides, process flows)
• Generate reports or dashboards to track key business or project metrics
• Ensure that project documentation is up to date and stored appropriately

• Minimal bachelor's degree in computer science, Information Technology or similar preferred
• Minimum 5 years of hands-on experience in requirements gathering, analysis, and documentation
• Strong knowledge of software development methodologies, including Agile (Scrum/Kanban)
• Comfortable working with databases, APIs, enterprises applications, and reporting tools
• Proven ability to work with senior business users, developers, QA, and project managers
• Experience mentoring junior BAs or leading analysis efforts on cross-functional initiatives
• Familiarity with project management tools (e.g. Jira, Trello, Asana) is a plus
• Excellent analytical and problem-solving abilities
• Strong communication and interpersonal skills
• Ability to manage multiple projects and deliverables simultaneously
• Understanding of software architecture and design patterns is a plus
• Knowledge of SAP Crystal Report and Jasper Report will be added advantage

Seatrium