loans operations business analyst - foreign bank
- Singapore River, Singapore
- Permanent
- Full-time
- Be the Subject Matter Expert and support the Loans Operations/Administration team in the management of Loans related projects
- Gather User and Business requirements and perform gap analysis
- Work closely with the Loan Operations/Administration Business Unit, vendors, Technology team and Head Office on system enhancement, migration, process improvement initiatives etc
- Manage vendors, resources and budget, as well as monitor project's progress and timelines
- Facilitate in system function and workflow design, which includes establishing new work procedures and resolving user and system issues
- Update system and operational manuals
- Provide training to local and regional users
- Provide support in User Acceptance Testing (UAT)
- Update Management and Head Office on project status and prepare reports
- At least 3 years of Loan Operations/Administration experience within the Banking industry and keen to transit into a Business Analyst role
- Experience in doing Loans processing which includes drawdown, rollover, and interest rate fixing etc
- Knowledge in Guarantees is a plus
- Proficient in Microsoft Office applications including Excel and PowerPoint
- Good communications and stakeholder management skills
- Strong time management, organisational and multi-tasking skills
- Certification in Business Analysis and/or Project Management is a plus