Livestream Operations Intern
Sunnystep Pte. Ltd.
- Downtown Core, Singapore
- Training
- Full-time
- Plan, coordinate, and execute Sunnystep’s TikTok livestream operations, including both in-house and influencer-led sessions, with the primary goal of driving GMV (Gross Merchandise Value).
- Oversee the full livestream workflow: scheduling, product selection, technical setup, and live moderation.
- Collaborate with marketing team to ensure livestream content aligns with Sunnystep’s brand voice, campaign objectives, and product launches.
- Monitor livestream performance metrics (viewership, engagement, conversion, sales) and provide actionable insights to optimise future sessions.
- Troubleshoot technical or operational issues in real-time to ensure smooth and professional livestream experiences.
- Maintain up-to-date knowledge of TikTok trends, livestream best practices, and competitor activities to keep Sunnystep at the forefront of social commerce.
- Support influencer onboarding, training, and performance tracking for livestream campaigns.
- Assist with ad-hoc marketing and operations tasks as needed to support the broader team.
- Passionate about Sunnystep’s products and mission to help people move freely and happily.
- Interest in livestream operations, e-commerce, digital marketing, or a related field; experience with TikTok or other livestream platforms is a strong plus.
- Some understanding of TikTok Affiliate and Seller Centre.
- Good multitasking skills; able to manage multiple livestreams and campaigns simultaneously in a fast-paced environment.
- Excellent communication skills, both written and verbal, with the ability to work cross-functionally and build relationships with influencers and internal teams.
- Data-driven mindset on tracking and reporting on campaign performance metrics; some experience will be viewed favorably
- Able to work flexible hours, including evenings and weekends, to support livestream schedules.
- Creative, resourceful, and eager to experiment with new ideas to drive engagement and sales.
InternSG