
NetSuite Senior Functional Consultant / Delivery Manager
- Singapore
- Permanent
- Full-time
- Own customer optimisation strategy, scope, and outcomes across a portfolio of customers.
- Develop optimisation roadmaps for complex, multi-entity, multi-country environments; sequence and prioritise initiatives balancing quick wins and strategic improvements.
- Provide functional oversight across core Financials (GL, AP, AR) and guide design decisions and adoption plans.
- Partner with Technical Consultants and Solution Architects to shape integration and performance approaches aligned to business outcomes.
- Lead discovery, process analysis, and fit-gap workshops; translate requirements into acceptance criteria and value-focused delivery backlogs.
- Engage credibly with Controllers/CFOs and C-level stakeholders; influence prioritisation to protect scope and maximise value realisation.
- Coach and mentor Functional and Technical Consultants; uplift delivery standards and enable knowledge transfer with customer teams.
- Manage escalations constructively, ensuring alignment to objectives and maintaining high CSAT/NPS across concurrent customers.
- Executive stakeholder management and concise, outcome-oriented communication and presentations.
- Sequencing and prioritisation across multiple workstreams; structured planning and dependency management.
- Cross-functional team collaboration; high standards of delivery quality and adoption.
- Technical collaboration: integration awareness, performance considerations, and partnering with architects.
- Establish and run governance: steering forums, risk/issue registers, dependency tracking, and KPI dashboards.
- Shape and execute optimisation roadmaps, ensuring measurable outcomes tied to financial and operational metrics.
- Direct functional design, configuration oversight, testing strategy, and user adoption.
- Coach ACS consultants; coordinate small consulting teams to deliver on-time, on-scope, value-focused outcomes.
- Maintain executive alignment; manage escalations and commercial considerations constructively.
- 10+ years NetSuite consulting across implementation and optimisation, including complex, multi-entity, multi-subsidiary, and multi-country environments.
- Proven leadership of multi-workstream post-go-live programs with measurable value realisation and strong CSAT/NPS.
- Demonstrated coaching and mentoring of consultants and customer teams; consistent delivery excellence.
- Desired skills
- Advanced modules (e.g. CPQ, WMS, Advanced Revenue Management, Multi-Book, Intercompany, Consolidations);
- Strong accounting knowledge; ability to engage credibly with Controllers/CFOs; professional qualification or progress is a plus.
- 5+ years additional consulting experience with other ERP solutions is advantageous.
- Bachelor's degree preferred or equivalent experience.
- Singapore, Hong Kong, or Australia, with travel up to 15% across the region.
- Lead high-impact optimisation portfolios where value realisation shape strategic outcomes and executive trust.
- Operate at enterprise scale, elevating NetSuite Financials and advanced features across complex global footprints.