
NetSuite Functional Consultant / Delivery Manager
- Singapore
- Permanent
- Full-time
- Act as Lead Functional Consultant/Delivery Manager across multiple customers, shaping optimisation roadmaps and executing within time and priority constraints.
- Analyse business needs and align NetSuite capabilities to objectives using leading practices, strong product knowledge, and business acumen to realise tangible value.
- Oversee configuration, testing, and adoption across core Financials (GL, AP, AR), facilitating solution/design sessions and validating requirements and acceptance criteria.
- Resolve complex issues by recommending and delivering scalable solutions; manage escalations constructively to maintain high satisfaction and loyalty.
- Build and maintain rolling plans balancing quick wins with structural improvements across concurrent processes.
- Coordinate small, cross-functional teams; provide direction and mentoring, enabling effective collaboration and knowledge transfer.
- Partner with technical and performance experts to guide integrations and performance tuning for optimal customer outcomes.
- Engagement leadership and governance across a customer portfolio, with clear stakeholder communication and confident facilitation/presentations.
- Business analysis, discovery, process mapping, and fit-gap to prioritise and design optimal solutions with measurable outcomes.
- Strong NetSuite functional depth in Financials; awareness of accounting principles and NetSuite's technical framework to partner effectively with technical teams.
- Planning and prioritisation across multiple workstreams, maintaining momentum under pressure and across simultaneous customers.
- Lead optimisation engagements; own the customer roadmap, scope, and outcomes post-go-live.
- Guide requirements, acceptance criteria, testing, and adoption; ensure high-quality delivery.
- coordinate cross-functional delivery for on-time, value-focused results.
- Manage client communications, risks, and escalations; maintain high CSAT/NPS.
- Collaborate with Technical, Support, and Product teams for solution integrity and performance.
- 5+ years NetSuite consulting across implementation and optimisation, including post-go-live environments.
- Demonstrated ability to run workshops, gather/validate requirements, and deliver complex, multi-workstream solutions.
- Desirable: exposure to adjacent apps (WMS, planning, eCommerce, CPQ) and practical accounting knowledge.
- Singapore, Hong Kong, or Australia, with travel up to 15% across the region.
- Drive continuous value realisation in post-go-live contexts where optimisation and adoption determine measurable outcomes.
- Operate at the intersection of business and product to deliver NetSuite Financials improvements at pace and scale