Merchant Success & Operations Intern

Qlub (Singapore) Pte Ltd

Singapore River, Singapore
$1,000-1,200 per month
Training
Full-time

1 day ago

About QlubAt Qlub, we’re revolutionizing payments and the dining experience for restaurants. Our contactless platform lets guests view menus, split and pay their bills, and tip their favourite restaurants in just seconds—all from their phones. We help restaurants focus on what matters most: delivering great food and service, while we handle the billing and payment process.Job DescriptionAbout the RoleWe are seeking a proactive and enthusiastic Merchant Success & Operations Intern to join our fast-growing team at Qlub Singapore. As an intern, you will play an important role in supporting our merchant onboarding process and daily operations, while gaining hands-on experience in the dynamic world of Paytech and F&B technology.Responsibilities

Support the operational onboarding process for new F&B merchants onto the qlub platform

Assist in organizing and coordinating training sessions for merchants to ensure they can fully utilize Qlub’s services

Help build and maintain strong relationships with our merchants, assisting them with their queries and optimizing their usage of our platform

Work closely with the operations and product teams to provide feedback and support improvements to our services

Assist with monitoring platform integrations and reporting on merchant usage

Conduct research and support the team with ad hoc tasks, such as preparing reports and analysing industry trends

Provide administrative support to the Merchant Success & Operations team as needed

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