Executive/Senior Executive – Sales Support (Intermediary)

Singapore
Permanent
Full-time

1 month ago

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed...KEY ACCOUNTABILITESThis role is responsible to provide comprehensive and proactive support to the intermediary distribution team, ensuring seamless execution of sales activities, client servicing, compliance, and internal coordination to drive business growth across private banks, retail banks, and other intermediary channels.

Assist in preparing and updating high-quality pitch books, presentations, commentaries, and other sales materials for intermediary clients.
Maintain and update product performance data and sales collateral to ensure accuracy, timeliness, and compliance with regulatory standards.
Coordinate closely with internal stakeholders (investment, marketing, compliance, operations) to deliver prompt and accurate responses to client requests and support efficient sales execution.
Handle client and distributor queries professionally, escalating complex matters to sales managers, product specialists, internal stakeholders, as appropriate.
Support training initiatives for distributor salespeople by preparing training materials, scheduling sessions, and assisting in presentation delivery and attendance tracking.
Provide logistical and administrative support and prompt follow ups for client events, webinars, and roadshows, including invitations, registrations, materials preparation, and follow ups.
Coordinate client meetings for sales team members, preparing detailed briefing notes and relevant materials in advance.
Support investor relations activities, including coordination of investment reviews, dissemination of investment commentaries, investor notices, and corporate action communications to ensure clients are well-informed and regulatory obligations are fulfilled.
Maintain accurate and up-to-date client records, meeting notes, contact details, and activity logs in CRM systems.
Assist in tracking sales campaigns, initiatives, and follow-through on client and internal action items.
Liaise with vendors/external service providers relating to CRM systems to ensure functionality, resolve issues, and implement system enhancements as needed.
Maintain and update records according to compliance protocols, ensuring team’s adherence to regulatory requirements, and assisting with audits and administrative tasks. This includes managing the complaints register, tracking cross-border marketing activities, maintaining training records, and reviewing policies and procedures.

EXPERIENCE / QUALIFICATIONS

At least 1 year of working experience.
Proactive and result oriented
A team player who can also work independently
Detail oriented and good organizational skills
Excellent interpersonal skills and verbal/written communication
Able to work in a fast-paced environment
Diploma / Degree or equivalent professional qualifications

Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Eastspring Investments

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