What the role is:Levy and Incentives Management Division (LIMD) is part of SSG's Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.What you will be working on:Reporting to the Team Leader, the successful candidate will be part of a team which manages and administers grants and be responsible for reviewing and developing business processes to support various incentives programmes, augment operational efficiency and improve service delivery in grants administration.Responsibilities and Competencies:Process Design and ImplementationDesign, develop and implement effective operational processes for grant administration.Implement business process re-engineering and digitisation initiativesCoordinate with business technology to implement system enhancements and support system development projectsReview workflows, develop SOPs and guidelines in alignment with funding policy implementation plansBuild and continuously strengthen processes and operational policies to achieve high service standardsStakeholder Engagement and ManagementEngage with training providers and other stakeholders to support and address queries on verification of grants to ensure smooth operation in grant administration, while ensuring compliance to grant governance frameworkAssist in the management of the outsourced service partnerSupport periodic audits by internal and external auditorsData Management and AnalysisWork on large datasets to perform data extraction, collation, tracking and analysesDraw insights from data analyses to facilitate funding administration, risk management and process re-designCollate data and statistics and prepare information for reportingWhat we are looking for:Possess the required competencies to execute the job duties proficientlyUp to 5 years of relevant work experience in grants, operations or project managementGood analytical and problem-solving skillsSelf-starter who works well independently within team and across teamsDetailed focused with strategic thinking capabilitiesGood interpersonal relationship skills and adaptability to a fast-paced work environment.Good verbal and written communication skills, including stakeholder management and presentation skills.Proficient in word processing, spreadsheet (Excel), and presentation applications.Knowledge of grant administration and knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are advantageousNote: This is an individual contributor role.Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out for details on the CSP.About SkillsFuture Singapore:SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore. SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and guide the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy.
