Sales Account Manager S-L9657674

• Promptly respond to customer inquiries regarding pricing and delivery schedules, both verbally and in writing
• Investigate and resolve customer complaints effectively and in a timely manner
• Monitor market competition by staying updated on pricing, product offerings, lead times, and other relevant data
• Process customer orders efficiently, including order entry, contract review, and invoicing
• Build, maintain, and strengthen strong business and interpersonal relationships with existing and prospective customers across Southeast Asia
• Collaborate with cross-functional teams to support and meet company-wide objectives and performance goals
• Prepare oral and written reports for management on customer needs, issues, interests, competitive threats, market trends, and opportunities for new products or services
• Consistently achieve or exceed invoicing and booking targets, in alignment with goals set by the Sales Manager

• Al least 2-3 years of commercial experience in steel distribution, precision engineering, or Oil & Gas
• Diploma/Degree in Business, Mechanical Engineering, or Materials Science (or equivalent discipline)
• Strong communication, negotiation, and interpersonal skills

• Skills and abilities to include excellent oral and written communication skills, customer responsiveness
• Demonstrated experience in negotiation, and interpersonal communication skills

• Maintain the ability to handle multiple tasks and changing priorities in a fast paced environment
• Singaporean, PR, Malaysian
• Minimum: At least 2 -3 years relevant commercial experience in steel distribution, precision engineering or Oil and Gas industry
• Preferred: At least 5 years relevant commercial experience in steel distribution, precision engineering or Oil and Gas industry
• Minimum: NITEC/Diploma in Business/ Mechanical/ Materials Science Engineering or at least 2-3 years industry experience
• Preferred: Degree in Business/ Mechanical/ Materials Science Engineering or at least 2-3 years industry experience

• Establishing, maintaining, and developing good business, social relationships with customers and potential customers in Southeast Asia
• • Consistently achieve invoice and booking numbers meeting or exceeding sales targets established in coordination with Sales Manager
• • Responding to customer inquiries with price and delivery in a timely manner either through verbal, or through writing
• • Receiving, entering, contract reviewing, and invoicing customer orders through Stratix
• • Providing management oral and written reports on customer needs, problems, interests, market situation, competitive activities, potential new products/services, and competitor threats
• • Monitoring competition by keeping up to date on current market information regarding pricing, products, lead times, etc.
• • Resolving customer complaints by investigating the issues, developing resolutions, and completing them in a timely manner
• • Helping all areas of the organization in order to achieve company-wide requirements and goals.

Aurora Asia Pacific