
Wealth Management, Team Lead
- Singapore
- Permanent
- Full-time
- Coach and guide the team in terms of sales management, case management and service standards
- Perform financial planning exercise with clients as an individual producer and see through success of sales activities, managing the overall production numbers and achieving sales targets under the leadership of the Head of Business Development
- Manage inquiries and referrals from introducers, internal and external partners, follow through directly with the customer throughout the entire sales cycle.
- Ensure seamless customer experience from client application, medical to policy inception
- Attend to servicing queries from clients and be the first point of contact for any customer complaints
- Manage own portfolio of clients by
- Providing financial advice based on clients’ financial and protection needs
- Providing recommendation to clients on wealth accumulation and legacy planning
- Delivering a high level of professional customer service to customers
- Driving company initiatives/ projects, eg, Lead Generation Campaigns, Customer Promotions etc.
- Participate in scheduled sales training and other professional development courses to enhance sales skills and meet the mandatory CPD hours requirement to ensure Fit & Proper.
- Manage and drive team performance to achieve sales targets
- Be an authorised signatory for all sales related documents
- Undertake any other projects assigned from time to time such as products/services enhancements and market analysis.
- Minimum education: Diploma, Advanced/Higher/Graduate Diploma and higher
- 3-5 years of relevant experience, with 1-2 years experience leading a sales team with demonstrated track record of sales achievement
- Great enthusiasm, a can-do attitude, and exceptional organizational skills to this highly visible role to help with the sales growth.
- Results-driven, professional, passionate for growth
- Experience in Insurance related Sales environment with certifications in CMFAS M5, M9, M9A, HI.
- Experience with HNW case management
- Knowledge of estate planning, trust services will be added benefit