AV Presales Engineer

• Industry/ Organization Type: IT Service
• Position Title: AV Presales Engineer / Manager
• Working Location: Tampines
• Working Hours: 5 days (Mon - Fri, 9.00am - 6.00pm)
• Salary Package: Basic salary up to $4,800 + Variable Bonus
• Duration: Permanent Role

• Lead presales demos, follow up on leads, build networks, and manage partner/supplier relationships.
• Meet clients to understand needs and concerns.
• Present on behalf of the company at meetings or conferences.
• Handle complaints and perform on-site troubleshooting.
• Prepare quotations and track purchase orders.
• Work with suppliers, vendors, distributors, resellers, and manufacturers on quotes; negotiate pricing.
• Gather customer/prospect feedback and share with internal teams.
• Lead AV initiatives and advise on procurement.
• Review schematic drawings by colleagues.
• Provide planning and layout advice.
• Help procure AV hardware/software; ensure project readiness.
• Plan and track timelines; manage equipment storage and transport.
• Perform rack-and-stack, on-site installation, upgrades, troubleshooting, and repair for AV, networking, and in-house projects at customer sites.
• Do electrical wiring, trunking, programming, and basic setup (ladder use may be required).
• Manage, test, and commission CCTV, ELV (extra-low voltage), Bluetooth, and other devices.
• Complete testing, configuration, staging, and upgrades on schedule.
• Diagnose and resolve hardware and software issues.
• Attend service calls for equipment faults.
• Provide on-site support and user training.
• Create and update user guides and other documentation.
• Follow up with Finance on costing and billing.

• Diploma or Degree in Electrical/Electronic/Computer Engineering, IT, or related field
• At least 2 years of experience in AV presales or systems integration
• Strong presentation, communication, and stakeholder management skills
• Able to plan timelines, coordinate storage/transport of equipment, track progress, and close projects on schedule.

Anradus