Executive/Assistant Executive (Operations and Facilities Management Department)

  • Singapore
  • Permanent
  • Full-time
  • 13 days ago
[What the role is] We are looking for a service-oriented individual to join the Operations & Facilities Management Department which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will be stationed at either Mandai Crematorium & Columbarium or Choa Chu Kang Cemetery Complex and will play a key role in providing after-death care service.[What you will be working on]Your job responsibilities include:
  • Attend to customers on applications for services provided at the Mandai Crematorium & Columbarium or Choa Chu Kang Cemetery
  • Attend to public enquiries/requests made via telephone or email or in person
  • Review and process applications submitted by the applicant
  • Perform daily revenue collection checks and compile revenue reports
  • Perform administrative duties e.g., data entry, filing and sorting of documents
  • Carry out data analysis of cases received and processed when necessary
  • Perform other duties assigned by supervisor
[What we are looking for]Job Requirements:
  • Experience in Frontline E-services preferred
  • Prior working experience in customer service would be an advantage
  • Good Knowledge of Microsoft Office Applications
  • Willing to work in after-death care service environment
  • Mature, independent, responsible and resourceful
  • Tactful, approachable and patient
  • Meticulous and ability to multi-task
  • Ability to interact and foster teamwork
  • Communicate in a friendly manner and enjoy working with others
  • Good organisational and administrative skills
  • Willing to take initiatives
  • Willing to work on weekends and public holidays
Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

Careers@Gov