Director, Sales Readiness, Digital Sales
- Singapore
- Permanent
- Full-time
- Innovative Environment: Work with the latest tech and analytics in a sales team that champions creativity and innovation.
- Career Growth: Visa is a global leader in payments with endless opportunities for growth and development.
- Dynamic Atmosphere: Thrive in a dynamic, collaborative, and nimble environment that combines the best aspects of a startup with the stability of a large global company.
- Engage with new hires, current team members, and sales leaders to enhance their practical understanding of Visa products and sales strategies through real-world application.
- Localize and execute the digital sales readiness and enablement strategy, including onboarding excellence and ongoing regional initiatives, ensuring sales teams are prepared to apply their training in everyday scenarios.
- Lead onboarding and advanced live training sessions, ensuring an engaging and effective training experience for new hires.
- Provide real-time coaching and feedback on lead management, prospecting, objection handling, deal strategy, negotiation, and tools training to enhance practical sales skills.
- Organize and facilitate sales skills workshops designed to improve real-world seller performance and readiness.
- Partner with global Digital Sales enablement lead to identify opportunities for enablement and sales coaching optimization through technology and operational design.
- Conduct regular sales training sessions, workshops, and role-playing exercises to reinforce critical sales competencies, customizing training solutions based on specific needs of the end-user.
- Support targeted sales programs to enable the sales team to increase their pipeline and revenue through practical application of training.
- Provide real time sales coaching with both sales and demand response teams inclusive of supporting and driving client conversations
- Analyze and process data to deliver insights that identify and refine training needs, assessing the effectiveness of regional readiness programs.
- Lead cross-functional efforts within the region, aligning all stakeholders behind a single, regional sales readiness and enablement calendar.
- Ensure that we have relevant value propositions for our customer segments, facilitating their practical application by the sales team.
- Facilitate and actively promote the sharing of best practices and influence their adoption across the region.
- Track and report on the effectiveness of readiness initiatives in the region.
- This role is highly commercial and analytical, focusing on ensuring sales teams are not only equipped but also ready to engage effectively in real-world sales interactions.
Basic:
- At least 12 or more years of relevant experience in a full-cycle sales role, sales readiness, or related field with a focus on onboarding and skills development
- Experience coaching and delivering value selling or solution selling programs aligned to a sales methodology
- Client facing experience guiding sales executives as trusted advisors through strategic advice based on deep knowledge of their business, challenges, and industry.
- A passion for teaching, a strong grasp of adult learning principles, and the ability to deliver engaging, hands-on programs while representing a positive and collaborative team
- Proven ability to deliver both in-person and virtual training to diverse, multi-cultural teams
- Excellent communication, presentation, and coaching skills, wit the ability to engage teams and leaders across multiple seniority levels
- Strong organizational skills with the ability to manage multiple training initiatives and prioritize effectively
- Growth oriented mindset
- Proficiency in multiple regional languages would be a plus
- Experience with a sales learning & engagement platform (i.e. Highspot)
- Working location: This role is based in Singapore full-time in the office.
- Travel Requirements: This position requires travel less than 10% of the time.