
Technical Consultant
- Singapore
- Permanent
- Full-time
- Client Engagement & Solution Design
- Act as a trusted technical advisor to clients during the onboarding and implementation of ThreatMetrix.
- Translate business requirements into scalable, effective fraud detection rules and integration plans.
- Conduct technical workshops, solution walkthroughs, and configuration sessions with clients.
- Technical Integration & Support
- Lead the implementation of ThreatMetrix SDKs, APIs, and policy configurations across web and mobile environments.
- Support client teams through technical troubleshooting, testing, and go-live activities.
- Collaborate with engineering teams to resolve complex issues or integration blockers.
- Platform Configuration
- Configure custom rules and decisioning logic in the ThreatMetrix policy engine.
- Stakeholder Collaboration
- Partner with fraud strategy and risk teams to align technical configurations with risk appetite and business goals.
- Work alongside product and pre-sales to provide technical guidance when needed.
- At least 3–5 years of experience in solution implementation for enterprise clients.
- Ideally with hands-on experience with one or more of REST APIs, JSON, JavaScript, and mobile SDKs (iOS/Android).
- Excellent problem-solving, analytical and evaluation skills.
- Strong consulting and client management skills, with the ability to influence decisions and navigate complex stakeholder environments.
- Willingness to learn new technologies constantly with new product acquisitions.
- Strong understanding of digital identity signals, device fingerprinting, and behavioral biometrics.
- Experience writing business rules for real-time decisioning systems.
- Prior experience in software engineering or mobile application development (native or hybrid) is a plus.
- Background in financial services, fintech, or e-commerce risk management will be ideal.
- Knowledge in SQL, Python, or other data analytics capabilities are a plus.
- Familiarity with other fraud platforms (e.g., BioCatch, Kount, Riskified) will be valued.
- Fluent professional proficiency in Mandarin is a plus.