Technical Field Specialist

Singapore
Permanent
Full-time

18 hours ago

Technical Field SpecialistGeneral InformationReq #WD00087215Career area:ServicesCountry/Region:SingaporeState:Central SingaporeCity:SINGAPOREDate:Wednesday, September 3, 2025Working time:Full-timeAdditional Locations:

Singapore - Central Singapore - Singapore

Singapore - Central Singapore - SINGAPORE

Why Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our .Description and RequirementsKey ResponsibilitiesInstallation & ConfigurationDeploy and configure enterprise servers, storage arrays, SAN/NAS systems, and backup solutions.Perform firmware upgrades, patching, and system migrations.Support & TroubleshootingDiagnose and resolve hardware and software issues on-site or remotely.Perform root cause analysis for recurring incidents and implement preventive measures.Provide escalation support in collaboration with Level 2/3 teams and vendors.Maintenance & MonitoringPerform health checks hardware/firmware for server and storage environments.Able to manage RAID configurations, disk replacements, and performance tuning.Monitor system alerts and logs to proactively address potential failures.Customer EngagementAct as the primary technical contact for assigned accounts.Provide technical consultation, training, and documentation to customers.Ensure SLA compliance and deliver quality service.Project & CollaborationParticipate in data center migrations, refresh projects, and infrastructure rollouts.Work closely with network, security, and cloud teams for integrated solutions.Assist sales or pre-sales teams with technical expertise during solution design.Required Skills & QualificationsEducation & CertificationBachelor's degree in IT, Computer Science, or related field (or equivalent experience).Certifications preferred: Lenovo, Dell EMC, HPE, NetApp, VMware, Microsoft, Cisco.Technical SkillsStrong knowledge of servers (x86 systems, rack & blade) and storage technologies (SAN, NAS, RAID, Fibre Channel, iSCSI).Hands-on experience with VMware vSphere, Hyper-V, and backup solutions (Veeam, Commvault, etc.).Familiarity with Linux, Windows Server, and command-line administration.Experience with monitoring tools and ITSM ticketing systems.Soft SkillsStrong problem-solving and analytical skills.Ability to work independently under minimal supervision.Good communication and customer-facing skills.Willingness to travel and provide on-site support (sometimes outside business hours).Additional Locations:

Singapore - Central Singapore - Singapore

Singapore - Central Singapore - SINGAPORE

Singapore

Singapore - Central Singapore

Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPORE

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