Senior / Associate Executive, Credit Control

Singapore
Permanent
Full-time

27 days ago

Job PurposeImprove revenues by reducing bad debt exposure through the direct management of credit termsResponsibilitiesEfficient Management of Drivers and Corporate Accounts' DebtsEnsure the Key Performance Indicators (KPI) of Credit Control are metMonitor and control drivers and corporate client accounts' outstanding.Responsible in contacting customers and send reminders to ensure timely payments. Negotiate repayment plans with customers and set payment terms and conditions accordingly.Conduct aged balance review with Superior and follow up review actions. Report and alert any exceptional and delinquent customers and apply appropriate actions to minimize bad debt.Prepare daily operation report (s). Administer litigation/credit monitoring and screening process. Ensure compliance with financial policies and procedures.Manage and review repossession and external collection agencies' performance.Attend to drivers' queries and appeals relating to Credit Control matQualifications & Work Experience

Diploma or other equivalent qualification (Diploma in Business related discipline will be added advantage)
At least 2 years of experience in credit control
Prior experience in taxi and/or car rental industries is advantageous
Candidate to possess a valid Class 3/3A Driving License will be an added advantage
We seek Mandarin/Malay-speaking candidates who are required to serve Mandarin/Malay-speaking clients
Excellent mathematical ability
5-days work week.

SkillsTechnical skills include:

Proficient in MS Office (especially MS Excel Vlookup, Pivot Tables and functions formulas)

Generic skills include:

Meticulous and possess strong organising and numerical skills.
Result-oriented and able to work on tight resources and datelines
Strong negotiation and writing skills
Excellent team player
Customer service oriented with good interpersonal and communication skills
Ability to work in fast pace and dynamic environment

About SMRT CorporationSMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.Come onboard the SMRT journey today.Vision
Moving People. Enhancing LifestylesCore Values
Respect, Integrity, Safety & Service, Excellence

SMRT Corporation

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