Retail Excellence Specialist

Castlery

  • Central Region, Singapore
  • Permanent
  • Full-time
  • 1 day ago
We're rethinking homes for how people really live, and we're looking for a Retail Excellence Specialist to join our team to help shape the future of living-one thoughtful detail at a time.Retail at Castlery is where design, service, and experience meet - giving customers a space to explore, connect, and discover the perfect pieces for their homes.What you'll be doing:
  • Document, implement, and drive adoption of key retail workflows across showrooms.
  • Lead cross-functional operational improvement projects, delivering measurable impact on time.
  • Establish clear communication channels and reporting frameworks between HQ and overseas showroom teams.
  • Build and maintain tools, frameworks, and practices to support scalable, consistent retail operations.
What you need to succeed:
  • Bachelor's degree in Business, Marketing, Retail, Operations, or related field (or equivalent).
  • 0-2 years of experience in retail, operations, or related roles.
  • Strong interest in retail operations and process improvement.
  • Solid organizational, analytical, and problem-solving skills.
  • Effective communicator and team player, able to collaborate across departments.
  • Proficiency with productivity tools such as Excel, Google Suite, and basic project management software.
Built for Real Life, Designed for What's NextAt Castlery, we've spent over a decade building a brand people love by designing furniture for real life - durable, beautiful, and made to keep up with change.Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.If you believe that good homes create good lives, come build with us.

Castlery