
Business Analyst - Process Mapping (12 months)
- Singapore
- $6,000-7,500 per month
- Temporary
- Full-time
- Facilitate end-to-end process mapping workshops with business units and group functions (As-Is and To-Be).
- Analyse current workflows and identify opportunities to simplify, automate, or centralise.
- Translate process insights into future-state process designs, including system handoffs, controls, templates, and SOPs.
- Build and maintain a structured process inventory aligned to transformation objectives and internal quality standards.
- Collaborate closely with functional SMEs to validate process assumptions and operational feasibility.
- Ensure all documentation follows agreed frameworks and supports scalability, audit readiness, and knowledge transfer.
- Bachelor's degree in Business, Finance, HR, or a related field
- 3-5 years of experience in business process analysis, improvement, or transformation roles
- Proven experience leading process mapping workshops and documenting As-Is and To-Be workflows
- Familiarity with process improvement methodologies (ie Lean, Six Sigma, Kaizen)
- Strong understanding of functional processes across Finance and/or HR preferred
- Ability to identify opportunities for automation, simplification, or SSC/BPO transition
- High attention to detail and comfort working with process documentation tools and templates
- Excellent facilitation, collaboration, and stakeholder engagement skills across levels
- Strong analytical mindset with the ability to link operational processes to business outcomes