Workshop Technician I Full-Time / Part-Time
- Singapore
- Permanent
- Full-time
- Where decisions spark High-fives :
- Your career touchdowns :
- Live for sports ? Now do it for a living :
- Diagnose customer equipment needs quickly, in person or remotely.
- Provide quotes using the correct billing method (paid, warranty, free).
- Explain service costs and inform customers of any changes or delays.
- Perform high-quality repairs, maintenance, and personalization using proper tools and processes.
- Operate and maintain workshop machines you've been trained on.
- Follow fire safety, evacuation, and basic workplace safety rules.
- Use proper ergonomics, PPE, and handle hazardous materials safely.
- Protect customer data and ensure product safety standards are met.
- Keep your workspace organized and efficient.
- Be available during peak times to maximize customer service.
- Manage both physical and digital stock effectively.
- Restock and reorder products as needed.
- Align inventory with current and upcoming sales needs.
- Recommend the best product/service packages based on customer needs.
- Promote related services and continuously update your technical knowledge.
- Engage with customers through various channels (in-store, online, phone, etc.).
- Sell complete solutions tailored to each customer.
- Identify and track customer preferences through their account.
- Set up and organize displays to attract and inform customers.
- Adapt your merchandising to match sales activity and trends.
- Highlight top-selling or upcoming products and services across channels.
- Ensure competitive pricing and strong value compared to local rivals.
Driven by environmental impact and long-term product lifecycle.Technical Skills
- Customer Service & Experience
- Product and Service Knowledge
- Economic & Performance Management
- Tool and Equipment Handling
- Software Proficiency: OLIK, ICARE
- GAM 3 Workshop Trained
- Clear and Effective Communication
- Strong Organisation
- Collaborative Teamwork
- Process-Oriented Mindset
- Conflict Management and Resolution
- Kick off with a starting package from $2400, soaring up to $2900 and beyond!
- Monthly bonuses, up to a whopping 10% of your base salary.
- Dive into the opportunity to become a Shareholder and share in the success of our global family.
- At the end of the year, reap the rewards of profit sharing based on the performances across the country.
- Elevate your skills with the power of our internal Decathlon Academy - upskill and re-skill your way to greatness.
- Chart your course with internal career progression opportunities in both retail and our incredible support team.
- Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;
- Revel in a fantastic 20% staff discount on ALL Decathlon products - yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶
- We've got your well-being covered with comprehensive medical and insurance coverage.
- Flash that winning smile with dental benefits.
- Keep your health in check with a health screening allowance.
- For our female champions, enjoy maternity benefits designed just for you.
- And when life throws curveballs, lean on our counseling sessions for support.
- Kick off those shoes and join in the sports fun after work or during store meetings.
- Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!