IT Business Analyst Intern - Employee Experience & HR Tech

Downtown Core, Singapore
Training
Full-time

27 days ago

L'Oréal is the world's largest and most profitable beauty company. Present in over 150 countries, L'Oréal has catered to all forms of beauty in the world for over 100 years and has built an unrivalled portfolio of more than 35international,diverse and complementary brands including L'Oréal Paris, Garnier, Maybelline New York, Nyx Professional Makeup, IT Cosmetics, Lancôme, Kiehl's, Urban Decay, Shu Uemura, Giorgio Armani, Yves Saint Laurent Beauté, Ralph Lauren, Diesel, Biotherm, Clarisonic, Kérastase, L'Oréal Professional, Matrix, Vichy, and La Roche-Posay.For more than a century, L'Oréal has devoted itself solely to one business: beauty. The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires.Our business is energetic and vibrant, underpinned by strong ethical principles and our belief that financial performance and responsible business go hand-in-hand. We are driven each day by our six founding values - Passion, Innovation, Entrepreneurial Spirit, Open-mindedness, Quest for Excellence and Responsibility.The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization.By incorporating digital into everything that we do, we are creating a better relationship with our consumers.When beauty and tech collide, the impossible can happen! In our journey, we are looking for talented individuals who can lead us on this mission.Would you like to be a part of our Beautiful Circle and start this crazy, beautiful adventure?Job DescriptionProject Name: Corporate Tech & Employee Experience Enhancement ProjectProject Description

This project involves diverse tasks to support Corporate IT and Tech for Employees.
The intern will learn and analyze Corporate & HR applications in collaboration with the Global team to improve incident reporting accuracy.
They will also create IT landscape diagrams for NA & SAPMENA Zone countries, visualizing systems and dependencies to aid 4R initiatives.
Additionally, they will document streamlined processes for One Profile, One Payroll RUN, and OA pass.
Finally, the intern will contribute to the development and testing of HR chatbots for both employees and HR professionals, gaining practical experience in HR tech.

Project Deliverables * Data Analysis: Report documenting improved incident reporting dashboard accuracy, including quantifiable improvements

IT Landscape: Comprehensive IT landscape diagrams for specified countries, with documentation explaining key systems and dependencies, and potential optimization related to 4R initiatives.
Process Documentation: Documented workflows for One Profile, One Payroll RUN, and OA pass, including flowcharts, process maps, and written descriptions.
HR Chatbot Contribution: Documentation of contributions to HR chatbot development and testing, including specific tasks performed and results achieved. This could include test case development, user interface design suggestions, or feedback on chatbot functionality.

Learning Outcomes

Technical Skills: Data analysis & cleaning, IT landscape visualization, process documentation, and HR technology (chatbot development & testing).
Business Skills: Business needs analysis, stakeholder collaboration, project management fundamentals, and problem-solving.
Soft Skills: Communication, teamwork, and time management.

Field of Study:Information SystemsSkills Required:Power BI, system integration, generative AI, Microsoft Office Suite, collaboration toolOther notes:

Students must be able to commit to a full-time, on-site internship (Monday to Friday, 9 AM – 6 PM) for 6 months. Please indicate your proposed start and end dates in your application.

Application InstructionsPlease apply for this position by submitting your resume to
Kindly note that only shortlisted candidates will be notified.

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