Home Based Call Center Agent
- Singapore
- Permanent
- Full-time
- Opportunity within a company with a solid track record of performance
- Attractive Salary & Benefits
- Opportunity to make a positive impact
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Meeting and exceeding weekly and monthly activity and revenue targets.
- You must have call center experience (6 months and above)
- Speak and write good English
- Your own computer, Microsoft office suite, telephone and reliable internet service
- Excellent computer and typing skills
- Good interpersonal and communication skills
- Must be well organized and detail oriented
- Be teachable
InternSG